Yes. We can provide the following certificates (including but not limited to):
• Food Facility Registration Certificate (FDA, EFSA, National Competent Authorities)
• Business License / Operating Permit (Local Government)
• Health Department Permit (State / County Level)
• Halal or Kosher Certificate
• Environmental Compliance Certificate (Wastewater, Air Emissions)
• Export License (For International Trade)
• ISO 45001:2018 – Occupational Health and Safety Management System
• ISO 50001:2018 – Energy Management System
• HACCP Certificate – Hazard Analysis and Critical Control Points
• cGMP Certificate – Current Good Manufacturing Practices
• GMP+ Certification (For Feed / Food Safety)
• ISO 9001:2015 – Quality Management System
Yes, we provide free sample services for all our food additives and ingredients. However, the buyer shall be responsible for the shipping costs.
Yes, we fully support customized formulation development based on your specific technical requirements.
Yes, we offer professional customized R&D services for our clients. A reasonable extra charge applies to this service, which is determined based on the project complexity, technical specifications, and the time required for R&D. If the subsequent formal order quantity reaches the mutually agreed threshold, we will fully refund the R&D fee.
Normally, we accept the following payment methods: advance payment, cash in advance, and partial advance payment. However, the payment terms may be subject to negotiation under certain circumstances or upon mutual consultation between the two parties.
Yes, we provide comprehensive after-sales services to ensure our clients' satisfactory experience with our food additives and ingredients. Our after-sales support includes but is not limited to:
Technical Guidance: Professional technical team provides on-demand guidance on product application, dosage control, and storage conditions.
Quality Follow-up: Regular follow-up on product usage effects and timely solutions to quality-related inquiries.
Problem Resolution: Efficient response to any product-related issues within 24 working hours, with tailored solutions provided based on the actual situation.
Document Supplement: Re-issuance of relevant certificates, test reports, and operation manuals upon client request.
Huatuo is a world-leading producer and innovator of high-performance food additives, serving as a critical partner to the global food and beverage industry. With operations spanning over 100 countries and regions, our ingredients indirectly touch the lives of more than one billion people every day. We are dedicated to enabling better, safer, and more innovative food products worldwide.